Wilfred Martinez

Phone: (408) 512-9172 E-mail: wilfredmartinez@hotmail.com

6568 Eastbriar Dr.  Lithonia, GA 30058

 

Professional Summary

 

Progressive leadership career marked by documented success in diverse areas of organizational leadership; strategic planning, process, management and vendor relationship management. Areas of strength encompass:

 

Ø      Solutions provider, skilled in critical decision-making, eagerly embracing new technology and change management as pathways to improvement.

Ø      Articulate communicator across diverse groups, collaborating with business units, personnel, internal customers, and vendors at all levels to define and achieve common goals. Proven ability to partner with all levels of an organization.

Ø      Role model for highest levels of team loyalty, personal and professional standards, approaching challenges with drive and energy; recognized initiator of action and subsequent results.

Ø      Install, troubleshoot and upgrade CCTV home security camera on call and weekends for extra income. Configure customers DVR using port-forwarding technique with free apps for live viewing on their Apple and Android phones.

Ø      Troubleshoot, upgrade, repair and support desktops and laptops as a hobby in a Windows environment.

 

Ricoh Global, Atlanta, GA

Site Supervisor (5/14 – present)

Oversee the daily duties in the mailroom environment. Including mail runs, shipping and receiving and taking care of customers’ needs. Ensure that all necessary tasks are completed in accordance with specification and deadlines while maintaining a safe and secure work environment.  Perform printer fleet management in the absence of fleet manager; also assist with print jobs sent to the copy center when the specialist is on sick leave or vacation.

Field Support Representative (FSR) (05/2012 – 5/2014)

Perform high volume copying on high-end equipment for customers per their specifications, basic machine maintenance and oversee scheduling of maintenance, supplies procurement, perform daily visual inspection of site equipment, fills in for absent site managers and co-workers on vacation or days off, order office supplies, file room functions including purging of files for archiving, forklift operator, printer fleet management and other duties as assigned.

 

Lychron LLC, Mountain View, California

Imaging Personnel (10/2006 - 08/2011)

Transferred DICOM data images from PET-CT, X-RAY(C-Arms), ULTRASOUND, FAXITRON, INNOVA, GALAXY, OCT machines and JPEG images from company CAMERAS, duplicated and copied study images to CDs/DVDs, Flash Drives, External HDDs or as requested on the Study Data Release Forms, retrieved and converted DICOM images to and from AVI, BMP, JPG and other formats, delivered images to clients via a FedEx or UPS shipments, archived all images in our CDS (Client Data Server) library for easy retrieval. Other duties included assisting technicians setting up Mayo Stands for Cut-Downs, Laparotomies, Thoracotomies and other procedures. Sterilized surgical instruments including OR light handles using different settings in the company autoclave machine and compile patient trays with sutures, fluids, etc.

 

Shutterfly Inc, Hayward, California

Lab Supervisor (2006 & 2007)

Provided direct supervision to the photo lab and operations personnel, provide training to employees on equipments such as UV coaters, Boxed Card folding machines and Polar cutters. Hired and terminated employees that were unable to meet their production goals. Assisted with the photo printing processes when needed while managing the process on the production floor and implemented a process that sped up production. Additional Skills acquired:

Ø      Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Ø      Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

Ø      Ability to communicate effectively, both orally and in writing.

 

Goodwill of Silicon Valley, San Jose, California

Operations supervisor (2006-2006)

Supervised the sorting of donations to be sold at Goodwill Stores, Coordinated with store managers requesting products to meet their daily store quotas, Hired, trained and terminated employees incapable of meeting daily goals. Monitored employee’s safety in warehouse, and ensure proper lifting procedures. Ensure timely delivery to contractors with proper documentation of purchases made weekly. Distribute and archive all written manifest to GW drivers after releasing products delivered to the GW establishments. Supervise direct reports.

Ø      Championed numerous process improvements to upper management

 

Solectron Corporation-Services Operations, Milpitas, California

Production Supervisor(2002-2005)

Provided leadership and managerial support to the production team; motivated, counseled, and trained associates on our production processes. Assigned daily and weekly duties based on production forecasts. Mentored and scheduled training for associates to lead personal of the production line. Insured all level of performance were meeting and/or exceeding production goals and expectations. Prepared and conducted daily and weekly production meetings to update the line on quality issues and/or service changes. Ensured and enforced that all employees adhere to our strict Lean and 5S procedures.

 

Ø       Catalyst for process improvements throughout the production process.

Ø       Trained and mentored associates

 

Solectron Corporation-Services Operations, Milpitas, California

Sr. test technician(2000-2002)

Inspected, upgrade and test Cisco networking equipment, includes: boards and chassis. Received, distributed, and documented all High Dollar Transactions for H.D.V. stock. Provided equipment training and support to production associates, also assisted engineers and management when needed. Attended weekly C.F.T. (Cross Functional Team) meetings and audits and acquired additional duties as Lead of my production line.

 

Sony Corporation-Laptop Repair Technician, Fremont, California

Repair test technician(2002-2002)

Inspected, upgrade and repaired Sony VAIO Laptops and IBM’s ThinkPad, ordered and replaced hard drives, motherboards, memory, keyboards and other damaged parts. Contacted Laptop owners for passwords and/or permission to format and reimage hard drive when needed.

IBM Corporation- Assembler, San Jose, California

 

lead ASSEMBLER/Technician (1995-2000) 

Assembled IBM System Storage Tape Drives, Installed system boards, shelves, cables, power supplies and L.E.D. systems, requested and signed off on parts from storage cage for the tape drives, installed tracks for robotic arm system, setup tray racks for storage tapes, installed software, tested and upgraded the tape drive operating system, replaced failed parts after running 24hrs field test, printed and attached labels and scanned bar coded label; also trained and motivated all new assemblers.

 

Special Skills & Tools

Proficient using the following tools; Tone Generator Probe Tracer Tracker & Tester; Cat5/6, RJ45, RJ11 network tool set; Cable Tester, Wire Splicer; BNC Hand Crimping Tools & Electrical/Digital testers. Also Fish tape; Fiber glass Glow Rods & Wet Noodle wall fishing tools.

Very comfortable on ladders, bucket and scissor lifts

 

 

 

 

 

 

Education & Training    

 

      High School Diploma – 1982   (Ecumenical High, Belize)     

A+ Certification – 2000   (CompTIA, San Jose, California)

Diploma/Computer Network Technician (CNT) – 1997   (Institute of Business and Technology, Santa Clara, California)